AI receptionist
A receptionist who actually knows your business
Give her your services, prices, and service areas. She answers callers in under a second, books jobs, transfers to your team, and takes messages.
Call her right now and ask her anything
She is a live Expert Reception receptionist, answering questions about Expert Reception. This is what your callers hear.
Try asking her
[1/2] The phone
The phone rings at 9pm. She already answered it.
You are quoting a job, covered in dust, and the phone rings with a question you could answer in your sleep. She answered it three seconds ago. You hear about it tomorrow over coffee.
The phone rings at dinner and everyone looks at you
You missed two calls while on one call
Sunday morning, same question, no one else can answer it
[2/2] The training
You never train another receptionist.
You have trained this person before. Two weeks in, a caller asks a simple question about your service area. The answer comes out wooden, wrong, and you reach for the phone. They did not live in your area. They had no map of it in their head. No amount of repetition was going to put one there. Your receptionist learned your areas, prices, methods, and people from the material you already had, and she answered correctly from her very first call.
"They did not live in your area."
How it works
Give her what you know. Get a number. She takes the calls.
Skip the months of onboarding. She reads what you already have and knows your services, prices, and areas before the phone rings.
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Give her what you know
Point her at your website or upload a file. Your services, prices, service areas, staff names. That is her training.
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Get a phone number for your business
Your business gets its own number. She answers it, every time, at any hour.
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She takes your calls
You see what callers asked and what she told them, right in your dashboard. Call her yourself first to test her.
What she does
Everything a receptionist does, from someone who knows the answers.
Knows your business cold
Ask her your prices, your service areas, how you do the work. She answers from what you taught her, the way you would.
Answers in under a second
The caller asks a question and she is already answering. No "let me look that up." No dead air. The caller never waits.
Remembers every caller
A customer calls back. She already knows what they asked last time and picks up where they left off. Nobody has to start over.
Books the job for you
She schedules right into the booking tool you already use. The caller hangs up with a confirmed appointment. Done on the first call.
A person when you need one
When a caller needs to talk to a human, she transfers them. No asking the caller to hang up and try another number.
Every call on record
Transcript, recording, and what the caller wanted. You see it all in your dashboard without having taken the call.
Why expert
Answering the phone is easy. Answering the question is the job.
AI receptionists are built to pick up, book, and take a message. A caller with a real question about your business gets nothing. She is built the other way round: competence first, tasks second. She knows your services, your prices, your areas before the phone rings.
Others
Built to pick up, book, and take a message.
Expert Reception
Competence first, tasks second.
Under the hood
Every answer starts with a search of your own material
A general AI model knows nothing about your business and will guess. She never guesses. Before she answers, she searches the material you gave her and builds the answer from what she finds.
One answer, step by step
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Your material, broken into passages
She reads your website and files and breaks them into small passages, one fact per passage. A price, a suburb you cover, how a cleaning job is done.
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The search fires the instant they pause
It runs on the caller's actual words, a fraction of a second after they go quiet and before she has started to answer.
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Only confident answers get through
The search pulls a wide pool of passages. A second step ranks each one by how well it answers this exact question. Only the ones that rank as confident answers survive.
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Your words go in front of the AI
Those passages feed the AI as she speaks. Her answer is your material. The method has a name: retrieval-augmented generation (RAG). Retrieve first, then answer.
Why she is fast
We built our own search engine so her answer starts in under a second.
Retrieval before answering is a known technique, years old. The usual way of doing it adds three to five seconds or more of dead air before the AI speaks. On a phone call the caller hangs up. So we built our own search engine, in house, because nothing fast enough for a live call existed. Hers comes back in under a second.
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Usual retrieval: 3 to 5 seconds or more
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Her search: under 1 second
Three to five seconds is the typical range for this kind of lookup.
No confident answer, no guess
No confident match means she says she does not know, points the caller to your team, and the question is logged for you.
Small fetch, fast answer
Loading everything at once is slow and the AI loses focus. She fetches only what this question needs. The answer arrives in under a second.
Her answers follow your website
Your material is re-read on a schedule. When your website changes, her answers change with it. No retraining, no one to notify.
The engineering is there so your callers hear your answer, in your words, in under a second.
Pricing
One flat price, minutes included. Try her free first.
Try her free for 30 minutes, no card required. Pick a plan when she is ready for your customers.
Starter
$99 a month
250 minutes included
For a business with a handful of calls a day.
Try her free, then StarterExtra minutes $0.35 each
Pro
$249 a month
1,000 minutes included
For a business whose phone rings all day.
Try her free, then ProExtra minutes $0.25 each
Every plan includes everything she does: answers, booking, transfers, messages, call records.
Fair questions
Callers notice she's AI. Then she answers their question.
Will my callers mind talking to AI?
There might be reticence at the start. She wins them over by knowing the answer. A caller who gets the right answer in under a second stops caring who gave it.
What happens when she doesn't know the answer?
She says she doesn't know. She never guesses. She offers to take a message or connect them to you. The question goes on record so you can give her the answer for next time.
How long does it take to set up?
You give her your material. You get a number. You call it yourself the same day to hear how she sounds. She is ready when you decide she is ready.
Do I need to be technical?
No. If you can attach a file to an email, you can set her up. Upload your material or paste your website address. That is the technical bar.
What does it cost to get started?
You start with 30 free minutes, no card. Build her, call her, test her on your real questions. Plans start at $99 a month for 250 minutes or $249 for 1,000.
Start free. Pay when she's answering your calls.
Build her. Call her yourself. Test her on every question your callers ask. Add a card only when she is ready for your customers.
Build her freeBefore you decide, call her. Ask her anything. 825-533-4262